Privacy Policy
Effective Date: April 25, 2025
Istari Robotics ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website at www.istarirobotics.com.
1. Information We Collect
When you use our site, we may collect:
- Technical Information: IP address, browser type, operating system, pages viewed, referring site, and time spent on pages (collected via cookies and analytics tools).
- Voluntarily Provided Information: If you contact us via email or a web form, we may collect your name, email address, and any other information you provide.
2. How We Use Your Information
We use the information to:
- Analyze website traffic and usage trends
- Respond to inquiries or messages you send us
- Improve our website content and functionality
- Maintain site security
We do not sell or rent your information to third parties.
3. Legal Basis for Processing
Under UK data protection law, we process your personal data on the following legal bases:
- Legitimate Interest: For analytics and website improvements that help us provide a better service.
- Consent: Where you have explicitly agreed to the use of your data, such as by submitting a contact form.
- Contractual Necessity: If processing is necessary to fulfill any contractual obligations to you.
- Legal Obligation: Where we need to process your data to comply with a legal requirement.
4. Cookies and Analytics
We use cookies and third-party tools (like Google Analytics) to understand how visitors interact with our site. You can control cookies through your browser settings or our cookie management tool.
For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.
5. Data Retention
We keep your personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal obligations. Contact information submitted through our website is typically retained for up to 24 months from our last interaction.
6. International Transfers
Your data may be transferred to and processed in countries outside the UK where data protection laws may be less stringent. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or adequacy decisions.
7. Third-Party Links
Our site may contain links to external sites (e.g., X). We are not responsible for their content or privacy practices.
8. Data Security
We take appropriate technical and organizational measures to protect your data, but no method of transmission over the internet is 100% secure.
9. Your Rights
Under UK data protection law, you have rights including:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: In certain circumstances, you can ask us to delete your data.
- Right to restrict processing: You can ask us to limit how we use your data.
- Right to data portability: You can request a machine-readable copy of your data.
- Right to object: You can object to our processing of your data in certain circumstances.
To exercise any of these rights, please contact us at privacy@istarirobotics.com. We will respond to your request within one month.
10. Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
11. Changes to This Policy
We may update this policy occasionally. Material changes will be notified to you through a website notice. Continued use of the site means you accept the updated terms.
12. Contact Us
For any privacy-related inquiries, please contact our Data Protection Officer at privacy@istarirobotics.com.